What is a condensate pump and how do they work?

Condensate pumps play a crucial role in modern boiler and HVAC systems by safely removing the acidic condensate water that forms during operation. In this blog, you’ll learn what a condensate pump is, how it works, where it’s used and simple maintenance tips to keep your system running smoothly.

What is a condensate pump?

A condensate pump is a small device that collects and pumps away the acidic liquid produced when high-efficiency boilers or air conditioners condense water vapour. Without it, condensate could back up, damage components, or corrode pipes.

what is a condensate pipe?

How condensate pumps work

Think of a condensate pump as a little helper that’s always on duty to whisk away water so your boiler or air conditioner can keep running smoothly. Here’s what happens, step by step.

1. Water drips in

As your system runs, water collects and drips into a small tank inside the pump, just like rainwater filling a bucket.

2. Float rises

Inside that tank is a little float (like a tiny buoy). As the water level goes up, the float lifts.

3. The pump turns on

Once the float reaches a certain height, it flips a switch. That switch turns on the pump, like flipping on a small motor.

4. Water gets pushed out

The pump pushes the water up through a plastic pipe. The pipe leads to somewhere safe, such as your household drain, a soil stack, or an outdoor soakaway.

5. Float drops

After enough water is pumped out, the float falls back down, turning the pump off again until the next time.

5. Extra safety

Many pumps have a backup alarm float. If the main float gets stuck or the pipe blocks, this backup float will sound an alert so you can fix the problem before water spills over.

In plain terms, the pump simply waits until its little tank fills up, then pumps the water away, and stops, over and over, so your home stays dry and your system stays happy.

Common applications of condensate pumps

High-efficiency boilers

Modern condensing boilers extract extra heat by turning flue gases into a liquid. This process generates significantly more condensate than older models. When a gravity drain isn’t available, such as in basements or tight installations, a condensate pump is essential for whisking away the acidic runoff and preventing backflows or corrosion.

Air conditioning systems

Every time your AC cools warm air, moisture collects on the evaporator coils. In installations where a simple drip tray can’t discharge by gravity (for example, in suspended ceiling units or loft spaces), a condensate pump steps in to channel that water through piping to an external drain or soil stack.

Condensing water heaters

Like boilers, condensing water heaters recover heat from their exhaust, producing acidic condensate as a by-product. A dedicated pump ensures this liquid is carried safely into your plumbing or soakaway, protecting internal components and extending the heater’s lifespan.

Maintaining your condensate pump

  • Regular inspections: Check the reservoir for debris or mould buildup that could clog the float switch.
  • Test the float: Pour water into the reservoir to ensure the float rises and the pump activates.
  • Clean discharge lines: Ensure the outlet pipe remains clear and free of obstructions.
  • Service intervals: Include condensate pump checks during annual boiler or AC servicing to extend pump life and prevent surprises.

Looking for reliable condensate pump services in Ealing, Acton and Hanwell?

Boiler Boys London offers professional installation, maintenance and seasonal checks to keep your condensate pumps and heating systems operating safely and efficiently. Call us on 07402806032 or fill out our contact form to book a service today.